SilverNet

Click on the category to browse FAQs.

General (7)

Getting Started

How do I check my warranty status?

How do I log a support request?

I am new to wireless technologies, are there any guides I can use?

I would like to request documents not available on the website

What details do I need to provide for efficient customer support?
Hardware (9)

Pro Range

Do I have to pay a licence fee for the wireless equipment?

How can I power my radio on?

How can I reset my radio to factory defaults?

How does the reset button work?

How many channels are available in the 5GHz band and what is the UK legal maximum output power?
Software (9)

Pro Range

How can I configure my radios?

How can I edit my PC's IP Address range?

How do I download your network monitoring software?

How do I log onto my radio?

Is there any prerequisites for the security key?

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